Case Studies

Improved Home Improvement Marketing Operations | SVC

Written by Select VoiceCom | Aug 29, 2024 3:13:00 PM

In 2016, the US faced low employment rates, and one of the primary reasons for this was that workers lack the necessary skills to secure jobs. Even the country’s largest home improvement marketing company faced the same challenges in finding qualified staff, which resulted in high labor costs, increased turnover rates, and a decline in service quality.

Select VoiceCom partnered with the leading home improvement marketing company for strategic outsourcing solutions, significantly enhancing its customer support and lead generation operations. With their expanded capabilities, the client was able to enjoy 50% cost reduction and 300% productivity gains, setting a benchmark for efficiency and scalability in the industry.

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SVC brought significant improvements to one of the largest home improvement marketing companies in the US. Discover how our outsourcing team made this possible by downloading our case study and reading our client’s success story. If you want to grow your business like this company, contact us today to discuss what we can do for you. We look forward to our partnership!