In a strategic advancement to enhance global client support, Executive Boutique Call Center, aka EB Call Center, is now rebranded as Select VoiceCom (SVC). The brand merger, led by CEO and founder Mark Shapiro, combines the strengths of both entities under the SVC brand to deliver world-class outsourced business solutions. This unification reinforces Shapiro’s commitment to exceptional service and solidifies SVC’s status as a premier global outsourcing service partner.
Driving Innovation and Client Success through Rebranding
The merger of the EB Call Center brand with SVC strengthens the organization’s position in the international market, amplifying its ability to deliver superior client services through a combination of resources. CEO Mark Shapiro and President Trevor Michael lead this transformation, connecting businesses to the Philippines’ vast pool of skilled professionals.
Clients partnering with SVC can access a robust and comprehensive suite of solutions, including inbound, outbound, back-office, and AI services. This service portfolio underscores SVC’s ambition to be a trusted partner for companies seeking excellent results and cost savings by applying superior staff blended with current and progressive technology.
Celebrating the Legacy of Executive Boutique
Founded in 2008, Executive Boutique built a reputation for delivering responsive support and reliable customer solutions. With diverse clientele ranging from start-up businesses to large U.S. corporations, EB Call Center was a trusted partner helping companies scale with custom solutions designed to achieve specific program goals.
SVC: A Leading Outsourcing Partner in the Philippines
Since 2014, Select VoiceCom has been a trusted provider of contact center solutions, serving clients across the United States, Australia, the United Kingdom, Canada, New Zealand, the Middle East, Singapore, and Hong Kong. With a mission to drive success for its clients through meaningful partnerships and robust outsourcing solutions, SVC offers its expertise to businesses worldwide.
Explore Opportunities with SVC: Your Outsourcing Partner
For organizations seeking excellent, cost-effective results delivered from within premise-based offices offering the highest security and redundancies available anywhere, SVC invites a conversation with you.
Expanding Horizons: SVC’s Growth into Davao
SVC’s headquarters office is in Cebu City’s IT Park, a premier outsourcing hub favored by Fortune 500 companies including Google, eBay, Amazon, and other prestigious brands. Recently, we added a new, spacious office in Davao City, designed to accommodate our growing client base, providing geo-redundancy and access to another strong labor market.
Your Success Is Our Mission
The recent brand merger marks a significant evolution in our brand growth and forward-looking expansion goals, reinforcing our commitment to contribute to the success of our business partner clients while providing additional support services. We are dedicated to exceeding your expectations and delivering outstanding results, understanding that our success is intertwined.
Our team works tirelessly to develop customized outsourcing solutions tailored to your unique needs, helping drive sustainable growth and innovation. At SVC, your success is our mission.
Begin your journey to success by contacting our Sales Team at info@selectvoicecom.com or (USA) 855-777-4349.
SVC’s Suite of Services Includes:
INBOUND/CUSTOMER SUPPORT
- Customer Service
- Billing Inquiries
- Event Registration
- Order Processing
- Customer Retention
- Warranty Support
- Consumer Affairs Support
- Member Services
- Clinical and Nonclinical Support
- Pre-Authorization
- Lead Qualification
- Appointment Setting
- Direct Response
OUTBOUND
- Sales
- Lead Generation/Lead Verification
- Telemarketing
- Appointment Setting
- Market Research/Surveys
- Data Verification
- Win-Back Campaigns
- Reminder Calls
- List Hygiene
- Market Research
- Surveys
- Event Promotion
- Medical Screening
TECHNICAL SUPPORT
- Site Navigation Training
- Software & App Support
- Software Installation
- Software Training
- Technical Help Desk - Tier 1, 2, & 3
BACK OFFICE | NON-VOICE SERVICES
- Data Entry
- Data Mining
- Claims Filing
- Sales and Forms Processing
- General Office Tasks
AI SOLUTIONS
Additionally, SVC specializes in supporting a wide array of industries, including:
- Healthcare
- Retail and E-Commerce
- Marketing Services
- Telecommunications
- Information Technology
- Legal
- Energy and Utilities
- Media and Communications
- Insurance
- Education
- Financial Services
- Real Estate
- Hospitality
- Automotive
- Publishing & Catalog
- Consumer Goods & Manufacturing
Explore our full range of services or book a discovery call to learn how our tailored solutions can elevate your business!