The healthcare industry faces the growing challenge of having more patients and fewer medical professionals to care for them. Aside from that, they struggled with limited resources and rising operational costs, which continue to weigh on many home health organizations in the US and other parts of the world. These pressing issues make it difficult for facilities to deliver quality care.
Select VoiceCom partnered with a home health agency based in Northern California, scaling their operations to meet the growing patient demands during the COVID-19 public health emergency. This outsourcing partnership enabled the client to expedite their billing and collection process, increase their profit margins, raise the morale of their in-house staff, and improve their overall patient care.
Download our case study to learn how SVC helped a California-based home health agency overcome the challenges in their operations and workforce during the COVID-19 pandemic. If you want to experience the same growth and success in your healthcare facility, please don’t hesitate to contact us. We look forward to being your outsourcing partner!