Select VoiceCom has achieved a remarkable milestone of being a Great Place To Work®-certified company. It's undeniable proof that our employees love working for SVC, not only because we have a certification but because we put our people first. At SVC, we’re all about helping our team grow, both personally and professionally. More importantly, we make sure they feel good and happy, not just at work but in their free time, too.
The Great Place To Work Certification™ is more than just a badge, digital toolkit, or corporate profile. It shows the world how dedicated we are to creating a positive work environment where our employees can thrive, regardless of background, race, social status, or circumstances. Over the years, SVC has invested in our people and improved our company culture to meet the people-first workplace benchmark. We can say all our efforts have finally led us to this day—to become a Great Place To Work®.
Think of a place where going to work each day is a joy, not a chore. This is the kind of world Great Place To Work® (GPTW) is committed to creating. They are on a mission to transform businesses across various industries, ensuring they are resilient, successful, and sustainable through outstanding employee experiences. With their recognition programs and tools, GPTW helps leaders and organizations focus on people, creating workplaces where everyone thrives and redefining success.
Achieving the Great Place To Work Certification™ was an exciting journey for us at Select VoiceCom. We started by conducting Trust Index™, a research-backed employee experience survey. GPTW used the Trust Model©, which helps them assess the employee experience of a workplace. Here’s a glimpse of what the model looks like:
During this time, employees from different departments and campaigns shared their candid thoughts and experiences about SVC—what they love about working here, what the company can improve on, and more. The survey results only proved that SVC succeeded in creating an amazing employee experience.
After the first step, we completed the Culture Brief™, a short questionnaire about our company’s culture and workforce. This brief helped GPTW understand who SVC is—how many employees we have, what generation makes up our workforce, what positions they hold, and how diverse our organization is. Our SVC profile validates our commitment to maintaining high standards and continuously improving to achieve excellence.
When we say “growing community,” we mean growing with our employees through ups and downs and achieving milestones together, such as being Great Place To Work®-certified. We make sure that all hands are on deck as we work our way to excellence. No one is left behind because we always have each other’s back, whether inside or outside the workplace. You can count on everyone to support you every step of the way. Read the testimonials of SVC employees throughout the years:
"Our certification as a Great Place To Work® underscores our commitment to fostering a supportive and enriching environment for our employees. We believe that when our team members thrive, they deliver exceptional results for our clients. This recognition reaffirms that our people-first approach is truly making a difference."
“Being recognized as a Great Place to Work is a testament to our commitment to having a positive and inclusive workplace. This certification matters because it validates our continuous efforts to create an environment where our employees feel valued and respected.
We believe that a great workplace culture is built on trust, collaboration, and a shared vision for success. We strive to provide not just jobs, but fulfilling careers, and it’s our supportive work environment that sets us apart and makes SVC a truly great place to work.”
“SVC is where I can really see myself for the long run. I've hopped around a bit in my career, but no other company comes close to what SVC offers. The perks? Incredible. The people? Absolutely wonderful. And the bosses? They’re the best I’ve ever had. It feels like I’ve finally found my place.”
“I've been with several BPO companies and I can say, SVC is better than the rest due to its company culture and growth. They have monthly activities company-wide, they also have FRIYAY every last Friday of the month where they give free food for all the employees. You also have the option to loan food at the pantry and the money will be deducted from your pay.”
“I've been with several BPO companies and I can say, SVC is better than the rest due to its company culture and growth. They have monthly activities company-wide, they also have FRIYAY every last Friday of the month where they give free food for all the employees. You also have the option to loan food at the pantry and the money will be deducted from your pay.”
“I treat this company as my second home. From the management down to the employees, they know how to balance work from personal life. Good working environment, and we treat everyone as a family. Though there were struggles with the campaigns, the team leads knows how to manage work under pressure by giving inspiring spiffs and rewards.”
At Select VoiceCom, every day is a chance to aim high, achieve big, and be part of something truly exceptional. The only limit is how much you are willing to work and grow. If you’re ready to take steps closer to success, consider applying to SVC. Explore our careers page to see the employment opportunities we offer. We can’t wait to work with you!