Blog | Select VoiceCom

SVC Titan Awards: Nomination Guidelines and Mechanics

Written by Select VoiceCom | July 27, 2026

The SVC Titan Awards is our employee recognition program celebrating individuals who demonstrate outstanding performance and make a positive impact within the SVC community.

Each month, one employee will be named SVC Titan of the Month for consistently delivering excellent work while going beyond their regular responsibilities to support colleagues, participate in employee engagement activities, and contribute to a stronger workplace culture.

At the end of the year, all monthly award recipients will become contenders for the highest recognition in the program: SVC Titan of the Year. From among the year’s outstanding Titans, one will rise above them all.

Who Can Be an SVC Titan?

All Select VoiceCom employees from Back Office, Healthcare, Production, and other departments are eligible for nomination.

Employees may nominate deserving colleagues who demonstrate strong work performance, commitment, teamwork, and meaningful involvement in the SVC community. Employees may also nominate themselves by submitting the complete nomination requirements and supporting documentation.

Criteria for Recognition

Performance: 50%

The nominee’s overall work performance will be evaluated based on:

  • Attendance and reliability
  • Productivity and quality of work
  • Client or customer satisfaction ratings, where applicable and supported by documentation
  • Supervisor or manager assessment

Community Impact: 50%

The nominee’s positive contributions to the SVC community will be evaluated based on:

  • Teamwork and a positive attitude
  • Willingness to help and support colleagues
  • Active participation in employee engagement initiatives
  • Involvement in office-related activities
  • Contributions that strengthen collaboration and workplace culture

Total: 100%

Requirements & Selection Process

To ensure a fair and comprehensive evaluation, all nominations must include:

✅ The nominee’s performance scorecard covering the past six months
✅ The nominee’s attendance record covering the past six months
✅ A formal recommendation from the nominee’s supervisor or manager
✅ A detailed description of the nominee’s community impact, supported by specific examples
✅ Supporting documentation, such as client feedback, acknowledgments, testimonials, photographs, or employee engagement records, when applicable

Formal recommendations must be submitted in Word or PDF format. Nominations with incomplete requirements or insufficient supporting information will not be considered.

All qualified nominations will be evaluated based on Performance (50%) and Community Impact (50%). The final award recipient will be reviewed and approved by the Operations Executive Management Team.

SVC Titan of the Month

One qualified employee will be selected each month as the SVC Titan of the Month. The award recipient will receive a medal and an SM Gift Certificate valued at PHP 3,000 in recognition of their outstanding performance and positive impact on the SVC community.

Each monthly Titan will automatically become a contender for the SVC Titan of the Year award.

SVC Titan of the Year

At the end of the year, all SVC Titan of the Month award recipients will be considered for the prestigious SVC Titan of the Year award.

This recognition will honor the individual who stands out among the monthly Titans through exceptional performance, sustained commitment, and meaningful contributions to the SVC community. The selected Titan of the Year will receive a Titan Trophy and an SM Gift Certificate valued at PHP 10,000.

Twelve monthly Titans. One ultimate champion. One SVC Titan will rise above them all.

Why It Matters

The SVC Titan Awards reflect our culture of excellence, collaboration, and appreciation. By recognizing employees who excel in their roles and positively influence the people around them, we encourage everyone to contribute through both strong performance and meaningful involvement in the SVC community.

Join Us in Celebrating Our Titans

We encourage all SVC employees to nominate a deserving colleague—or themselves—for the  SVC Titan Awards.

Together, let's recognize the individuals whose performance, dedication, and community spirit help make Select VoiceCom a workplace we are proud to be part of.