Legal intake is crucial in converting potential clients into long-term partnerships. Yet, many law firms see this as one of their biggest challenges. Studies show that 64% of voicemails from leads are never returned, and only 1 in 3 phone calls are answered live. It’s important to address these issues to ensure business growth.
Select VoiceCom partnered with a prominent national mass tort law firm, providing legal screening outsourcing solutions for cost-effective staffing and increased lead conversion. Leveraging expertise in call center outsourcing in the Philippines, SVC delivered scalable teams that improved intake response times and client satisfaction.
Through their partnership with SVC, the client scaled their operations and doubled their leads, showcasing the value of lead generation outsourcing in the Philippines for firms that want to strengthen their intake pipeline.
By working with a trusted Philippines' outsourcing call center, the firm gained both efficiency and flexibility, achieving higher profits without increasing in-house costs.
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Explore our case study to see how SVC's strategic partnership with a national mass tort law firm led to remarkable outcomes: scalable operations, cost reduction, increased lead conversion, and more. If you plan to grow your business without investing in in-house resources, contact us so we can provide the outsourcing solutions you need. We look forward to working with you and your firm!