Maintaining Security and Privacy for Better Patient Service
Our HIPAA-compliant call center ensures that all personal health information is handled with the utmost security and confidentiality, helping build trust between you and your patients.
- Why Select VoiceCom
- Security Standards and Disaster Recovery Planning
- HIPAA-Compliant Contact Center
Select VoiceCom, Your HIPAA-Compliant Outsourcing Partner
Safeguarding Medical and Healthcare Billing Information
SVC prioritizes the protection of patient health and billing information by adhering to the Health Insurance Portability and Accountability Act (HIPAA) standards.
HIPAA Compliance
Protecting Data for Healthcare Facilities
SVC maintains a culture of security awareness, continuously evaluating our protocols to ensure the protection and privacy of your patients’ information. All our call center agents handling healthcare-related accounts are trained and certified in HIPAA Compliance through ongoing training and testing.
Understanding HIPAA
What Is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) is a U.S. federal law that sets the standard for protecting sensitive patient data. Any company that deals with protected health information (PHI) must have physical, network, and process security measures in place and follow them to ensure HIPAA Compliance.
Our Commitment to Data Protection
Why HIPAA Compliance Matters
HIPAA compliance is crucial for safeguarding patient privacy and ensuring that healthcare information is handled responsibly. At SVC, we are committed to maintaining strict adherence to protect against unauthorized access and sensitive data breaches. Rest assured that with us, your healthcare facility and patients are protected.
Continuous Compliance and Training
Compliance isn’t a once-a-year exercise for us. It’s an ongoing process with regular vulnerability scans, analyses, updates, and training. Through continuous compliance and training, we ensure all our business practices align with HIPAA regulations and the latest industry standards and best practices in data protection.
Discover Why We Prioritize HIPAA Compliance Audits
At SVC, we ensure full compliance with HIPAA call center requirements so you can trust us to safeguard patient data and uphold the highest privacy and security standards in our outsourcing partnership. Get in touch with us today to learn how SVC became HIPAA-compliant and how we can help you focus on providing quality care to your patients.