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Working in a Philippine call center is tough, especially when you are new to this kind of job. You don’t know where and how to start your career. That’s why it’s important to find yourself a mentor. A mentor is that one person who can guide you, help you, take you under their wing, and nurture your career quest.

A mentor is often in a position you’d like to be in and has the influence and connections to guide you to a similar position. They are someone you probably have unusually good chemistry with who will share stories with you of their own climb to success. An effective mentor isn’t afraid to criticize constructively. Here are the qualities to look for in a mentor.

Focus on integrity

Look for someone whom you consider to be a good role model. You want an advisor who shares your core values. They don’t have to be rich and famous. Anyone you respect and admire may be a good coach for you.

Seek a mentor with relevant experience

Career growth may be the first thing that comes to mind, but mentors can help in any area, including family issues or investment guidance. Look for someone with the appropriate background, expertise, and contacts.

Find someone with complementary strengths

Look for someone who can assist you in areas where you feel you need further development.

Look for a good counselor

A mentor is a facilitator and a sounding board. Ideally, they’ll help you develop your own wisdom and create your own solutions.

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