Blog
Explore insights, trends, and best practices in customer service and outsourcing on the Select VoiceCom blog. Stay informed with expert advice tailored to your industry needs.
Types of Industries That Outsource to Philippine Call Centers
October 16, 2024The Philippines is one of the most reliable countries to outsource inbound and outbound call center services. Many compa...
Cebu: Improving BPO Workforce through Education
October 16, 2024Now, Cebu City is on the ninth spot in the list of top 10 Emerged Destinations for BPO. It is no doubt because it has ma...
What is the State of BPOs in the Philippines
October 16, 2024BPO in the Philippines Business Process Outsourcing (BPO) has established its place in the Philippines. In 2018, it has ...
Call Centre Data Security: 6 Ways to Protect Customer Data
October 16, 2024In case you didn’t know, data is now the world's most valuable asset, surpassing oil. It has become a commodity for many...
Why the BPO Industry is Among the Fastest Growing in the Philippines
October 16, 2024The Business Process Outsourcing (BPO) sector is one of the fastest-growing industries in the Philippines. The world’s B...
10 Business Services that Can Be Easily Outsourced
October 15, 2024Today’s most competitive companies outsource, and it’s easy to understand why. With outsourcing, operational efficiency ...
Call Centre Customer Service Statistics and Trends to Know
October 15, 2024With customers worldwide becoming more and more tech-savvy every year, companies are looking for ways to become more rea...
10 Reasons Why the Philippines Is the Top Outsourcing Destination in the Globe
October 14, 2024The business process outsourcing (BPO) sector is one of the fastest-growing industries in the Philippines. With hundreds...
The Future of Call Centers: 16 Must-Know Statistics and Trends in 2024
October 14, 2024Data is the closest thing leaders have to a crystal ball for predicting the future of call centers. Without it, modern c...
Top 5 Benefits of Outsourcing BPO in the Philippines
October 10, 2024Business process outsourcing (BPO) in the Philippines is indeed transformative for companies of all sizes worldwide. Wit...