Outsourcing is hands down one of the best methods you can employ to grow your business.
This isn't all theory and ideas, by the way.
Many businesses can attest to how outsourcing has helped them increase their productivity, sales, lead generation, and the way they operate their business as a whole.
To help you gain a better understanding of how outsourcing can help improve your business, in this post, we will explore three outsourcing trends that, if applied, will transform your business.
Let’s begin.
1. Value creation over cost reduction
Outsourcing for businesses has always been about reducing costs as much as possible. Perhaps this is also true for you.
Cost reduction is still significant, but a new trend emerges that you can adopt.
Businesses now focus on value creation.
When choosing offshore IT partners or software development providers, for example, costs will no longer influence the selection and decision-making process.
This shift transforms your business into a better one because you focus more on people, process, quality of service, and value delivery.
Your clients also become partners who willingly share risks and resources.
This makes your customer and supplier relationships more meaningful and trust-building, which is essential to your success.
2. Higher demand for AI and IT skills
Artificial intelligence (AI) is one of the outsourcing trends today.
AI helps streamline repetitive tasks and operations due to its automation, machine learning, and other abilities.
AI, however, still requires prior human training and configuration before it can learn “by itself.” It necessitates the input of volumes of data, patterns, formulas, and more from your company.
As such, AI and IT skills will experience a higher demand from businesses. These skills include data science, computer programming and engineering, specific AI-related expertise, and more.
If you invest in these AI and IT skills, your business becomes more efficient in responding and delivering your services.
When that happens, you boost your sales, conversions, competitive edge, and customer preference.
3. Increased cybersecurity
Since the prevalence of hacks and data breaches, concerns about customer and business data privacy have increased in the past few years.
As long as you operate actively and hold information online, your business will be a target for cyber criminals.
These black hat hackers even innovate their methods and tools continually using modern technology. They won’t hesitate to take advantage of your system and network vulnerabilities.
That is why you must adopt the outsourcing trend that invests more on cybersecurity.
Some of these defense mechanisms you should adopt are fully encrypted websites and data sets, personnel training, penetration testing, and updated anti-virus software and firewalls.
Most of all, you must follow the General Data Protection Regulation (GDPR), Payment Card Industry Data Security Standard (PCI-DSS), and other laws.
Compliance with these regulations is not meant to restrict you but protect you, your business, assets, and customers from losses and cyber crimes.
Conclusion
These outsourcing trends came about with the new technologies and paradigm shifts that will revolutionize the online industries.
If you apply these trends, you’re bound to transform your business and see a difference you would not want to miss.
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