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    Select VoiceCom, Your HIPAA-Compliant Outsourcing Partner

    Safeguarding Medical and Healthcare Billing Information

    SVC prioritizes the protection of patient health and billing information by adhering to the Health Insurance Portability and Accountability Act (HIPAA) standards.

    HIPAA Compliance

    Protecting Data for Healthcare Facilities

    SVC maintains a culture of security awareness, continuously evaluating our protocols to ensure the protection and privacy of your patients’ information. All our call centre agents handling healthcare-related accounts are trained and certified in HIPAA Compliance through ongoing training and testing.

    Understanding HIPAA

    What Is HIPAA?

    The Health Insurance Portability and Accountability Act (HIPAA) is a U.S. federal law that sets the standard for protecting sensitive patient data. Any company that deals with protected health information (PHI) must have physical, network, and process security measures in place and follow them to ensure HIPAA Compliance.

    Our Commitment to Data Protection

    Why HIPAA Compliance Matters

    HIPAA compliance is crucial for safeguarding patient privacy and ensuring that healthcare information is handled responsibly. At SVC, we are committed to maintaining strict adherence to protect against unauthorised access and sensitive data breaches. Rest assured that with us, your healthcare facility and patients are protected.

    Continuous Compliance and Training

    Compliance isn’t a once-a-year exercise for us. It’s an ongoing process with regular vulnerability scans, analyses, updates, and training. Through continuous compliance and training, we ensure all our business practices align with HIPAA regulations and the latest industry standards and best practices in data protection.

    Discover Why We Prioritise HIPAA Compliance Audits

    At SVC, we ensure full compliance with HIPAA call centre requirements so you can trust us to safeguard patient data and uphold the highest privacy and security standards in our outsourcing partnership. Get in touch with us today to learn how SVC became HIPAA-compliant and how we can help you focus on providing quality care to your patients.


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