Optimise Your Legal Practice with Select VoiceCom’s Outsourced Legal BPO Services
Large and small law firms can significantly reduce costs, save time, and better allocate resources by outsourcing essential yet time-consuming tasks to Select VoiceCom, a Philippines-based BPO call center. Our outsourcing solutions offer an affordable way to establish a dedicated 24/7 call center for your legal business, staffed with highly-trained, English-speaking agents ready to handle a variety of functions, including:
- Inbound and Outbound Calls
- Live Web Chats
- Email Requests
- Preliminary Client Screening
- Client Intake
- Appointment Setting
- Data Management
- And Much More!
By allowing Select VoiceCom to manage these necessary tasks, your staff can focus on the core activities that drive your firm’s success. Contact us today for a free consultation and discover how we can create a custom outsourcing package that meets your firm’s unique needs.
When to Outsource Legal Services
Many law firms have discovered the benefits of outsourcing their inbound and outbound calls to a professional overseas call center. However, the advantages don’t stop there. Select VoiceCom offers a comprehensive range of legal services that enhance your firm’s efficiency, including:
After-Hours Customer Support
Live Web or Application Chats
Social Media Support
Appointment Setting
Online and Phone Lead Generation
Conducting Scripted Outbound Calls
Claim Filing and Processing
Data Entry
Forms Processing
Data Collection and Reporting
Surveying
Market Research
Get a free quote today and see how these services can transform your legal practice.
Why Outsource Legal Services?
Is your staff overwhelmed and facing high turnover? Are you struggling to generate new leads or keep up with the administrative workload? Perhaps you’ve hit a plateau and are looking for ways to grow your business. Legal outsourcing can provide numerous benefits to your law firm, including:
- Increased Focus on Core Functions: Free your staff from time-consuming tasks like form filing, data entry, and answering routine client enquiries. Partnering with Select VoiceCom lets your staff concentrate on what truly matters—providing top-notch legal services.
- Enhanced Client Service and Lead Generation: With a dedicated team handling client interactions, your firm can offer better service, attract new leads, and improve overall client satisfaction.
- Business Growth: Stagnation often occurs when firms lack the resources to expand. Outsourcing non-core services allows you to reallocate resources strategically, supporting your firm’s growth initiatives.
- Access to Expert Talent: Gain a team of experts without the difficulty and expense of hiring and training new staff. Our flexible services allow you to scale operations up or down based on your firm’s needs.
Choosing the Right Outsourcing Partner
At Select VoiceCom Call Center, we are committed to providing the highest quality outsourcing services for the legal industry. We recruit the most talented, college-educated professionals and provide continuous training, ensuring staff employ the latest technologies and best practices when supporting your firm. Thanks to the lower cost of living in the Philippines, we can offer premium services at a much more affordable rate than hiring locally in the U.S., U.K., Canada, or Australia.
Whether you need help with client intake, data management, or after-hours support, Select VoiceCom is here to help your law firm operate more efficiently and effectively.
Contact us today to explore how our services can support your firm’s success.