Celebrating Thanksgiving

Today marks a special day for the United States and all Philippine call center employees with American clients. Thanksgiving Day is one of the most important holidays of the year. Though it is important to be thankful every day, Thanksgiving is the day to celebrate its appreciation, meaning, and reflection. It also means no work for most call center agents.

There is always something to be thankful for, from the roof on your head and the shoes on your feet to the people who keep you company and the call center outsourcing office you are employed at. If you are still not convinced how blessed you are, here are some things at work that are very important but have been taken for granted because they are always there.

Internet access, air-conditioned rooms, and comfortable seats are not available at every workplace. Think about this and be thankful since many have to work under the heat of the sun or sit in chairs with no back support.

Philippine contact center employees are paid above the minimum wage. Aside from monetary and health benefits, call center agents have many learning opportunities, including training and coaching to improve their communication skills.

A supportive, understanding, and approachable management is also something to be thankful for. Working for a good boss is very motivational, but not everyone has the privilege of doing so. Another thing to be grateful for is being around colleagues who are helpful and nice.

The most rewarding aspect of being employed in a Philippine business process outsourcing company is the sense of importance and worth. Call center agents are essential to customer service and their families as they bring home the bacon.

What are you thankful for? Share your thoughts, and be sure to let your friends and family know, too. Happy Thanksgiving, and enjoy the rest of the weekend!