As hybrid work loses steam and companies seek sustainable growth, a surprising trend making waves: a return to structure through premise-based outsourcing.
Global giants like Google, Amazon, and American Express are reaping the rewards. Here’s how they’re doing it — and why more businesses are following suit.
1. Tackling the Productivity Drop from Remote Work
Studies show work-from-home setups can cause up to 19% lower productivity. The lack of real-time feedback and collaboration has pushed companies to explore more controlled environments, and premise-based teams deliver just that.
2. Scaling Smarter with Offshore Talent
Why build costly internal teams when you can scale with expert offshore staff? Offshore outsourcing combines the benefits of an in-office setup with global labor cost savings — no need to compromise on performance.
3. Driving ROI While Cutting Hidden Costs
In-house teams carry hidden expenses: onboarding, HR, tech setup, compliance. With outsourcing, all that is streamlined. The result? Better return on investment and lower overhead.
4. The Philippines: The World’s Outsourcing Powerhouse
Thanks to a skilled, English-speaking workforce with strong cultural alignment, the Philippines continues to lead as the top destination for high-performance outsourcing — especially in customer support and IT services.
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