Blog
Explore insights, trends, and best practices in customer service and outsourcing on the Select VoiceCom blog. Stay informed with expert advice tailored to your industry needs.
Outsourcing: 6 Tips to Keep Your Customer Data Safe
August 5, 2024If you’re outsourcing tasks related to marketing, customer support, and the like, you’ll inevitably need to relay some c...
Government Initiatives in Enhancing BPO Workforce
August 5, 2024The emergence of the BPO industry enormously affects the Philippines' unemployment rate. The government's main focus is ...
Simple Ways Night Shift Call Center Agents Can Stay Healthy – Part 1
August 5, 2024Working in a call center is really an exciting job. Aside from the high salary, call center agents enjoy the work enviro...
BPO Plays a Key Role in Philippines Economic Growth
August 5, 2024The Philippines’ gross domestic product (GDP) grew nearly 7% in 2010. The economy weathered the 2008-2009 global recessi...
3 Benefits of Outsourcing Your Software Installation Support
August 2, 2024In today’s digital era, more and more businesses are turning to the latest technologies to produce faster, better result...
Philippine Call Center: Qualities of Successful Business Owners
August 2, 2024Being an entrepreneur is more than just starting a business. It’s about having the attitude and drive to succeed. All su...
Virtual Assistance & It’s Importance
August 2, 2024Small business owners' goal is to earn money. But to do business successfully, it is necessary for them to examine how m...
Inbound Call Center: Courage of a Call Center Agent
August 2, 2024Working in a Philippine call center takes a lot of skills. It requires both knowledge and English proficiency. You also ...
Defining Success in the Philippine Call Center
August 2, 2024How do you define success? Success means different things to different people. For some, monetary reward is a measure of...
Philippine Telemarketing: Adapting to Night Shift Work
August 2, 2024While everyone else calls it a day, Philippine call center agents are just starting theirs. This is how it is when you w...