Blog
Explore insights, trends, and best practices in customer service and outsourcing on the Select VoiceCom blog. Stay informed with expert advice tailored to your industry needs.
Simple Ways Night Shift Call Center Agents Can Stay Healthy – Part 1
August 5, 2024Working in a call center is really an exciting job. Aside from the high salary, call center agents enjoy the work enviro...
BPO Plays a Key Role in Philippines Economic Growth
August 5, 2024The Philippines’ gross domestic product (GDP) grew nearly 7% in 2010. The economy weathered the 2008-2009 global recessi...
3 Benefits of Outsourcing Your Software Installation Support
August 2, 2024In today’s digital era, more and more businesses are turning to the latest technologies to produce faster, better result...
Philippine Call Center: Qualities of Successful Business Owners
August 2, 2024Being an entrepreneur is more than just starting a business. It’s about having the attitude and drive to succeed. All su...
Virtual Assistance & It’s Importance
August 2, 2024Small business owners' goal is to earn money. But to do business successfully, it is necessary for them to examine how m...
Inbound Call Center: Courage of a Call Center Agent
August 2, 2024Working in a Philippine call center takes a lot of skills. It requires both knowledge and English proficiency. You also ...
Defining Success in the Philippine Call Center
August 2, 2024How do you define success? Success means different things to different people. For some, monetary reward is a measure of...
Philippine Telemarketing: Adapting to Night Shift Work
August 2, 2024While everyone else calls it a day, Philippine call center agents are just starting theirs. This is how it is when you w...
Call Center: The True Meaning of Christmas
August 2, 2024There are 24 days to go, and it’s the most special day of the year, Christmas. Unsurprisingly, the hectic holiday is fas...
Call Centre: Search Engine Optimization
August 2, 2024Small business in the internet age is still about marketing. In this case, much of that marketing takes place online. Se...