Blog
Explore insights, trends, and best practices in customer service and outsourcing on the Select VoiceCom blog. Stay informed with expert advice tailored to your industry needs.
The Art of Persuasive Speech: How to Ace a Sales Call
October 14, 2024Selling is really just a conversation between two people. It's not just about memorizing a script or knowing all the det...
Customer Experience 101: Best Practices for Call Centers
October 14, 2024In today’s competitive market, simply offering great products or services isn’t enough to keep you ahead. Sure, it might...
The Philippines’ BPO and Telecommunication Sector
October 11, 2024In today’s fast-changing world, getting reliable information is really important for helping economies grow and reducing...
BPO Industry in PH: 2024 Performance and Future Initiatives
October 11, 2024As 2024 comes to a close, the Philippine BPO industry continues to thrive with about a 10% annual growth rate. This stea...
What to Consider When Choosing the Right BPO Partner
October 11, 2024You've thought it through and are now fully on board with the idea of outsourcing your business tasks. Not only will it ...
How to Choose the Best E-Commerce Customer Service Provider
October 11, 2024Customer service in e-commerce is more than just answering questions—it's the key to growing your business. Great custom...
The Rise of AI In the Call Center Industry
October 10, 2024Today, we live in a technological age, where digital tools and machinery make our lives more comfortable and convenient ...
How Do Inbound and Outbound Call Center Services Differ?
October 10, 2024Inbound and outbound calls are crucial in business management and customer acquisition. Many companies now use third-par...
Top 5 Benefits of Outsourcing BPO in the Philippines
October 10, 2024Business process outsourcing (BPO) in the Philippines is indeed transformative for companies of all sizes worldwide. Wit...
Qualities of the Best Call Centers in the Philippines
October 10, 2024Top-notch customer service is essential for any business to thrive. Nowadays, customers expect superior service across m...